Frequently Asked Questions
PRIVATE TOURS
What time do your PRIVATE ship excursions begin?
For PRIVATE tours, you can begin whenever you like! The earlier the better to beat crowds and get on-your-way before the GROUP tours begin. We're at the dock when your ship arrives, so we'll definitely be ready-to-go as early (or as late) as you like!
Where do we meet you for our tour?
Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.
TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Victor Bodden Tours Kiosk -- You'll see our VICTOR BODDEN TOURS signs and uniformed employees at Kiosk #1 at the port's Independent Tours area.
Once outside the gates and over-the-hill, look for our representatives holding VICTOR BODDEN TOURS signs...we'll be on the right-hand side of the road.
Where and when do I pay for my private tour?
On our private tours, you'll pay the "Base Tour Fee" at our office (located at Victor's Monkey & Sloth Sanctuary / Mayan Jungle Canopy Zipline) We accept US Currency, MasterCard and Visa.
Add-on activity fees (if any) are to be paid directly to the activity operator. No prepayment or deposit is required (with the exception of Fishing and Horseback Riding)
Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.
My question is not listed... Where can I get answers?
Our FAQ's page is a work-in-progress, so we LOVE having your questions! Please use the links at the bottom of any page to contact us as you click-through!
Or, if you already know what you want to ask:
Text/Call via Whatsapp or, E-Mail Us
We'll get back with you as soon as we can (We're closed on Saturdays...and Cruise Ship days can be rough, since we'll likely be answering lots of questions in-person!!)
GROUP TOURS
What time do the GROUP ship excursions leave the port?
For GROUP tours, our vehicles leave the port one-hour after your ship's arrival at the dock. If your ship arrives at 8:15AM, your tour will be leaving the port at 9:15AM. It is always a GREAT idea to check-in at least 15 to 20 minutes before your tour's schedule departure... If everyone has checked-in, we will be able to depart a little earlier than scheduled to spend extra time at the monkeys/sloths/beach, etc.
Remember, this is a GROUP tour with others from your ship...the earlier you can check-in, the happier everyone else in your tour will be! Definitely don't be late, out of consideration to your other tour guests. To avoid being left behind, pleae check-in at least 10 minutes prior to scheduled departure.
Where do I pay for the group tour...and when?
On our group tours, all fees are included...just pay once you arrive at our offices (located at the Mayan Jungle Canopy Zipline and Victor's Monkey & Sloth Sanctuary) No deposits or prepayments are required...and you'll be able to pay in US Cash, Visa or Mastercard.
Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.
Where do we meet you for our tour?
Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.
TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Victor Bodden Tours Kiosk -- You'll see our VICTOR BODDEN TOURS signs and uniformed employees at Kiosk #1 at the port's Independent Tours area.
Once outside the gates and over-the-hill, look for our representatives holding VICTOR BODDEN TOURS signs...we'll be on the right-hand side of the road.
My question is not listed... Where can I get answers?
Our FAQ's page is a work-in-progress, so we LOVE having your questions! Please use the links at the bottom of any page to contact us as you click-through!
Or, if you already know what you want to ask:
Text/Call via Whatsapp or, E-Mail Us
We'll get back with you as soon as we can (We're closed on Saturdays...and Cruise Ship days can be rough, since we'll likely be answering lots of questions in-person!!)
ALL TOURS
What happens if my ship is running late, or changes date-of-arrival to Roatan?
No problem...this happens quite often! Your tour reservation "follows" your ship. If for any reason the cruise line switches your date or time of arrival...we will be there for you! Your reservation is attached to your cruise ship's arrival, so if you show up a day or two early (or late), we'll still know to expect you. Don't waste your cell phone minutes or internet time notifying us -- we'll receive notice and adjust your tour automatically!
How much do I have to pay in-advance for one of your tours?
Nada, Nothing, Zip! Our company requires no deposit or prepayment...you pay once you get here!
The only exception is for Fishing or Horseback Riding...each of these activities will require a small deposit to "hold" your place! If you select a tour with one of these activities, we'll send more information to clarify the deposit requirements.
Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.
Do you take US Money? What about Credit Cards, are they accepted?
However, additional payment options are available:
Are the monkeys, sloths and parrots trained to do tricks?
For guests visiting Victor's Monkey & Sloth Sanctuary, ALL of our animals have monthly wellness checks by our local island wildlife doctor. We are a Honduras government-licensed zoological facility and veterenary training facility for WorldVets. All animals are immunized, as required by law for us to maintain our zoological license. If you would like a copy of the animal's immunization records, or have further questions, please have one of the "Sanctuary Guides" help you out! Copies of all immunization records are availabe (If you are scratched or nipped by one of our animals, and are not offered the animal's current immunization record, please ask for a copy... it's absolutely NO problem!)
Do I really get to hold a monkey and/or sloth?
Well, you reallyl don't HOLD them...they interact with YOU. The sloths love giving hugs and the monkeys prefer to jump from head-to-head and explore everything you have in your pockets...from cell phones to sunglasses. As a reminder, leave everything you don't want examined outside of the animal interaction area (FREE lockers are available)
Sloths are on "Island Time" and only give hugs during the morning. When they're "done" with hugging, we have a "Selfies-Only" policy with our sleeping sloths! Rememer to request "Sloth Hug Priority" when reserving your tour and remind your tour guide -- we'll do our best to make the sloths the first stop! Again, they are wild animals and we will not wake them up for a hug after they've started their 18-hour sleep-cycle each morning. Unfortuantely, there are no exceptions!
Where do we meet you for our tour?
Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.
TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Victor Bodden Tours Kiosk -- You'll see our VICTOR BODDEN TOURS signs and uniformed employees at Kiosk #1 at the port's Independent Tours area.
Once outside the gates and over-the-hill, look for our representatives holding VICTOR BODDEN TOURS signs...we'll be on the right-hand side of the road.
My question is not listed... Where can I get answers?
Our FAQ's page is a work-in-progress, so we LOVE having your questions! Please use the links at the bottom of any page to contact us as you click-through!
Or, if you already know what you want to ask:
Text/Call via Whatsapp or, E-Mail Us
We'll get back with you as soon as we can (Cruise Ship days can be rough, since we'll likely be answering lots of questions in-person!!)
ROATAN, HONDURAS RESORT & CRUISE SHIP EXCURSIONS
