Question 1

I filled out a Tour Request Form for one of your tours and didn't get a response. What's up?

Accepted Answer

Nothing.  But, we promise that we've responded...Usually within an hour!  Be sure to check your SPAM or TRASH folder (and the dreaded PROMOTIONS-folder on Gmail!) before sending a message looking for your price quote.  You're likely to find your price quote waiting for you there!  You can also add VictorBodden@yahoo.com (VictorBodden@yahoo.com)-- that's where ALL of our price quotes and emails will come from. It's a one-man-show, be patient as you search for misdirected email...and hopefully you'll find them quickly!  Remember: Check your Spam AND Promotions folders -- our reply will be waiting!

Question 2

Where do we meet you for our tour?

Accepted Answer

Check below for your assigned assembly location for your port of arrival.  Please let us know if you have any questions.

TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Victor Bodden Tours Kiosk -- You'll see our VICTOR BODDEN TOURS signs and uniformed employees at Kiosk #1 at the port's Independent Tours area.
When you see the Monkey, take a right and follow-the-path to Kiosk #1 (the first kiosk on the LEFT, past the taxi stand!)
https://static.wixstatic.com/media/479630_b5faadd79e744e31bccc055d763c8d42~mv2.jpg

After leaving your ship, walk toward the port shops.  When you get to "The Monkey Bar", take a RIGHT.  Follow-the-Trail around the port shops and we'll be at KIOSK #1, which on the LEFT just past the Taxi Stand.
https://static.wixstatic.com/media/479630_e81aa42a475348ad932ad91770a878ab~mv2.jpg

The kiosk is staffed when ships are in-port at the Port of Roatan, so look for us at Kiosk #1. We'll be happy to answer any questions that you may have before, during or after your Roatan tour!
https://static.wixstatic.com/media/undefined

============================================================
MAHOGANY BAY CRUISE CENTER (Carnival, Princess, HAL, Costa, P&O, etc):
As you exit your ship, guests using local independent tours are required by Port Management to exit the port and walk over-the-hill to meet their tour guides.  $2 Taxi Shuttles are available at the Port's Transportation Center, to save the 250-yard walk.

Once outside the gates and over-the-hill, look for our representatives holding VICTOR BODDEN TOURS signs...we'll be on the right-hand side of the road.
https://static.wixstatic.com/media/undefined

============================================================
 
If you're staying ON-ISLAND, we'll be happy to tour with you! Just let us know the name of your Airbnb, VRBO, Resort or Hotel and we'll schedule your tour!

Question 3

What happens if my ship is running late, or changes date-of-arrival to Roatan?"

Accepted Answer

No problem...this happens quite often!  Your tour reservation "follows" your ship.  If for any reason the cruise line switches your date or time of arrival...we will be there for you!  Your reservation is attached to your cruise ship's arrival, so if you show up a day or two early (or late), we'll still know to expect you.  Don't waste your cell phone minutes or internet time notifying us -- we'll receive notice and adjust your tour automatically!

Question 4

Is Roatan Time the same as Cruise Ship Time?

Accepted Answer

Sometimes!  Cruise ship itineraries are based on their "home-port" time.  So, if your cruise starts in Miami, your itinerary is listed in Miami time!  Roatan is always on Central Standard Time (no springing-forward or falling-back here!)  During Fall/Winter, we're the SAME time as Texas.  During Spring/Summer, we're the SAME time as Colorado.

Question 5

How much do I have to pay in-advance for one of your tours?

Accepted Answer

Nada, Nothing, Zip!  Our company requires no deposit or prepayment...you pay once you get here!

The only exception is for Fishing or Horseback Riding...each of these activities will require a small deposit to "hold" your place!  If you select a tour with one of these activities, we'll send more information to clarify the deposit requirements.

Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show.  We've promised to be here for you... please be here for us, too!  Once you're reserved on a tour, your guide is "Locked-In" to your arrival.  If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.

Question 6

Should I print/save the tour assembly instructions/map?

Accepted Answer

Yes!  Print & Save BEFORE getting on your ship's internet.  The speed is notoriously slow and you may not be able to open the attached images/map once onboard the ship. If you have printed/saved the map and instructions to your device...you can have the information with you when you arrive!

Question 7

What should I bring along with me?

Accepted Answer

Hats, sunglasses, cash, sunscreen, directions to the tour assembly area, beach towel, camera, Bug Spray, and anything that might be excursion-specific (shoes that strap-on for ATV & Zipline, swimsuit for beach, etc.)

Question 8

Can I bring my mobility scooter, wheelchair or walker?

Accepted Answer

Sure, for our standard private & shared tours it will be no problem. Please let us know how many assistive devices you will have with you...and we can pre-plan to be sure the vehicle has room for stowage while in transit.  Your device must fold or collapse and be able to fit into a standard sized vehicle...and the guest must be able to transfer into/out of the tour vehicle.

Question 9

I am wheelchair-bound. Is that a problem?

Accepted Answer

No! Bodden Tours continues to add more Wheelchair-Accessible vehicles for use in our "Wheelchair Accessible" private tours.  Please fill out the tour request form for the accessible tour that you desire...if we have one of our Wheelchair Accessible vehicles available: It's yours!  Our Wheelchair Accessible vehicles have either a wheelchair lift or ramp, depending on the vehicle.

Question 10

I'm traveling with my infant or young child, do you offer booster chairs or infant car seats?

Accepted Answer

No. Unfortunately, due to sanitary reasons, we no longer have booster seats or infant car seats available for our tours. Please bring your own off of the ship with you, however, we have "modern" vehicles with seat belts, so you can install your own booster or infant chair in our vehicle...no problem!

Question 11

I have food allergies and/or diet restrictions. Can you accommodate me?

Accepted Answer

Sure! Food/Beverages are NOT provided on our tours (with the exception of our Sloth-n-Snorkel Party Boat)  Feel free to bring "safe" food off of the ship with you, or order something "safe" off of the menu of the many restaurants around Roatan and along West Bay Beach.  For food allergies, consult your physician and bring your Epinephrine Injector, if prescribed.  Honduras is still considered a "third-world" country and cross-contamination of food products may occur...cooking procedures are "not quite" as they are in the United States!

Question 12

Do you guarantee we'll get back to the ship on-time?

Accepted Answer

Of course!  It's not our first rodeo.  We've been doing private tours since 2003... with 4 to 16 ships per week... up to 200+ guests per day and never missed-a-ship, yet!  We wouldn't be much of a tour company if we did!  Since our beginning in 2003, we've shared our island with a million guests (200 per day x 5 days per week x 52 weeks per year x 20+ years!) and never left a guest stranded!  Now, honestly, there have been a lot of guests who didn't WANT to leave, but (unfortunately) we took them back to their ship anyway!

Question 13

Do you take US Money?  What about Credit Cards, are they accepted?"

Accepted Answer

Our preferred payment method is US CASH at our tour office, once you get to the island. 
However, additional payment options are available: 
We accept MasterCard, Visa and American Express at our tour office -- however, there is a Credit Card Fee:
-The Honduran government requires credit card machines to automatically add 19% Honduran Tax onto every credit card transaction
-This fee is broken down on the receipt as 15% Honduran Tax + 4% Honduran Tourism Tax
-The only way to avoid these credit card taxes is to Pay in US CASH
Honduran banks do not accept US Currency that is worn, taped or torn... so try to save your BEST dollars for your Roatan visit!

Question 14

Are tips and gratuities accepted?

Accepted Answer

All Uniformed Bodden Tours Employees are Salaried: Tips are NOT REQUIRED (but appreciated) for a "Job Well Done!"  If ANY Bodden Tours employee asks for tips, I would like to know... That's just not the way gratuities work!  Please ask to speak to me or one of the Bodden Tours managers if this happens!

Question 15

Are the monkeys, sloths and parrots trained to do tricks?"

Accepted Answer

All animal-encounters around the island (monkeys, sloths, iguanas, etc.) are with wild animals -- they won't do tricks or behave as a puppy, kitten or child.  If you are uncomfortable with wild animal interactions, then please feel free to stay outside the animal enclosures!  It will be better experience for you AND the animals!!

For guests visiting Victor's Monkey & Sloth Sanctuary, ALL of our animals have monthly wellness checks by our local island wildlife doctor.  We are a Honduras government-licensed zoological facility and veterenary training facility for WorldVets. All animals are immunized, as required by law for us to maintain our zoological license.  If you would like a copy of the animal's immunization records, or have further questions, please have one of the "Sanctuary Guides" help you out!  Copies of all immunization records are availabe (If you are scratched or nipped by one of our animals, and are not offered the animal's current immunization record, please ask for a copy... it's absolutely NO problem!)

Question 16

My question is not listed... Where can I get answers?

Accepted Answer

Our FAQ's page is a work-in-progress, so we LOVE having your questions!  Please use the links at the bottom of any page to contact us as you click-through!

Or, if you already know what you want to ask:

Text/Call for FREE via Whatsapp [Roatan],(https://api.whatsapp.com/send?phone=50499105217) WhatsApp [USA],(https://api.whatsapp.com/send?phone=19453311787) E-Mail Us (mailto:VictorBodden@Yahoo.com?subject=A Note for Victor from BoddenTours.com)or Give our US Representative a Call: +1 945 331 1787

We'll get back with you as soon as we can (Cruise Ship days can be rough, since we'll likely be answering lots of questions in-person!!)

ROATAN, HONDURAS RESORT & CRUISE SHIP EXCURSIONS

Victor's Monkey & Sloth Sanctuary - Mayan Jungle Canopy Zipline
Bodden Tours - Roatan, Honduras Tours & Ship Excursions Since 2003

Tour Payment Information

ROATAN, HONDURAS RESORT & CRUISE SHIP EXCURSIONS

Victor's Monkey & Sloth Sanctuary - Mayan Jungle Canopy Zipline Bodden Tours - Roatan, Honduras Tours & Ship Excursions Since 2003

Tour Payment Information

Victor's Monkey & Sloth Sanctuary - Mayan Jungle Canopy Zipline
Bodden Tours - Roatan, Honduras Tours & Ship Excursions Since 2003