Frequently Asked Questions

PRIVATE TOURS

What time do your PRIVATE ship excursions begin?


For PRIVATE tours, you can begin whenever you like! The earlier the better to beat crowds and get on-your-way before the GROUP tours begin. We're at the dock when your ship arrives, so we'll definitely be ready-to-go as early (or as late) as you like!




Where do we meet you for our tour?


Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.

TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Bodden Tours kiosk in the Independent Tours area. It will have a large VICTOR BODDEN sign and is located at position #1 on the dock.
MAHOGANY BAY CRUISE CENTER (Carnival, Princess, HAL, Costa, P&O, etc): As you exit your ship, guests using local independent tours are required by Port Management to exit the port and walk over-the-hill to meet their tour guides. $2 Taxi Shuttles are available at the Port's Transportation Center, to save the 250-yard walk.

Once outside teh gates and over-the-hill, look for our representatives holding VICTOR BODDEN signs.




Where and when do I pay for my private tour?


On our private tours, you'll pay the "Base Tour Fee" at our office (located at Victor's Monkey & Sloth Sanctuary / Mayan Jungle Canopy Zipline) We accept US Currency, MasterCard and Visa.

Add-on activity fees (if any) are to be paid directly to the activity operator. No prepayment or deposit is required (with the exception of Fishing and Horseback Riding)

Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.





GROUP TOURS

What time do the GROUP ship excursions leave the port?


For GROUP tours, our vehicles leave the port one-hour after your ship's arrival at the dock. If your ship arrives at 8:15AM, your tour will be leaving the port at 9:15AM. It is always a GREAT idea to check-in at least 15 to 20 minutes before your tour's schedule departure... If everyone has checked-in, we will be able to depart a little earlier than scheduled to spend extra time at the monkeys/sloths/beach, etc.

Remember, this is a GROUP tour with others from your ship...the earlier you can check-in, the happier everyone else in your tour will be! Definitely don't be late, out of consideration to your other tour guests. To avoid being left behind, pleae check-in at least 10 minutes prior to scheduled departure.




Where do I pay for the group tour...and when?


On our group tours, all fees are included...just pay once you arrive at our offices (located at the Mayan Jungle Canopy Zipline and Victor's Monkey & Sloth Sanctuary) No deposits or prepayments are required...and you'll be able to pay in US Cash, Visa or Mastercard.

Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.




Where do we meet you for our tour?


Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.

TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Bodden Tours kiosk in the Independent Tours area. It will have a large VICTOR BODDEN sign and is located at position #1 on the dock.
MAHOGANY BAY CRUISE CENTER (Carnival, Princess, HAL, Costa, P&O, etc): As you exit your ship, guests using local independent tours are required by Port Management to exit the port and walk over-the-hill to meet their tour guides. $2 Taxi Shuttles are available at the Port's Transportation Center, to save the 250-yard walk.

Once outside teh gates and over-the-hill, look for our representatives holding VICTOR BODDEN signs.





ALL TOURS

What happens if my ship is running late, or changes date-of-arrival to Roatan?


No problem...this happens quite often! Your tour reservation "follows" your ship. If for any reason the cruise line switches your date or time of arrival...we will be there for you! Your reservation is attached to your cruise ship's arrival, so if you show up a day or two early (or late), we'll still know to expect you. Don't waste your cell phone minutes or internet time notifying us -- we'll receive notice and adjust your tour automatically!




How much do I have to pay in-advance for one of your tours?


Nada, Nothing, Zip! Our company requires no deposit or prepayment...you pay once you get here!

The only exception is for Fishing or Horseback Riding...each of these activities will require a small deposit to "hold" your place! If you select a tour with one of these activities, we'll send more information to clarify the deposit requirements.

Just because there's no deposit required for our tour, doesn't mean we think it's OK for you to no-show. We've promised to be here for you... please be here for us, too! Once you're reserved on a tour, your guide is "Locked-In" to your arrival. If you're going to cancel, just drop us an email and we can re-assign your guide and places to another family.




Do you take US Money?  What about Credit Cards, are they accepted?


Our preferred payment method is US CASH at our tour office, once you get to the island.
However, additional payment options are available:
We accept MasterCard, Visa and American Express at our tour office -- however, there is a Credit Card Fee: -The Honduran government requires credit card machines to automatically add 19% Honduran Tax onto every credit card transaction -This fee is broken down on the receipt as 15% Honduran Tax + 4% Honduran Tourism Tax -The only way to avoid these credit card taxes is to Pay in US CASH
Honduran banks do not accept US Currency that is worn, taped or torn... so try to save your BEST dollars for your Roatan visit!




Are tips and gratuities accepted?


All Uniformed Bodden Tours Employees are Salaried: Tips are NOT REQUIRED (but appreciated) for a "Job Well Done!" If ANY Bodden Tours employee asks for tips, I would like to know... That's just not the way gratuities work! Please ask to speak to me or one of the Bodden Tours managers if this happens!




Are the monkeys, sloths and parrots trained to do tricks?


All animal-encounters around the island (monkeys, sloths, iguanas, etc.) are with wild animals -- they won't do tricks or behave as a puppy, kitten or child. If you are uncomfortable with wild animal interactions, then please feel free to stay outside the animal enclosures! It will be better experience for you AND the animals!!

For guests visiting Victor's Monkey & Sloth Sanctuary, ALL of our animals have monthly wellness checks by our local island wildlife doctor. We are a Honduras government-licensed zoological facility and veterenary training facility for WorldVets. All animals are immunized, as required by law for us to maintain our zoological license. If you would like a copy of the animal's immunization records, or have further questions, please have one of the "Sanctuary Guides" help you out! Copies of all immunization records are availabe (If you are scratched or nipped by one of our animals, and are not offered the animal's current immunization record, please ask for a copy... it's absolutely NO problem!)




Do I really get to hold a monkey and/or sloth?


Well, you reallyl don't HOLD them...they interact with YOU. The sloths love giving hugs and the monkeys prefer to jump from head-to-head and explore everything you have in your pockets...from cell phones to sunglasses. As a reminder, leave everything you don't want examined outside of the animal interaction area (FREE lockers are available)

Sloths are on "Island Time" and only give hugs during the morning. When they're "done" with hugging, we have a "Selfies-Only" policy with our sleeping sloths! Rememer to request "Sloth Hug Priority" when reserving your tour and remind your tour guide -- we'll do our best to make the sloths the first stop! Again, they are wild animals and we will not wake them up for a hug after they've started their 18-hour sleep-cycle each morning. Unfortuantely, there are no exceptions!
PLEASE bring your cameras and take as many photos as you like. This is truly a once-in-a-lifetime experience and we want you to remember your visit to Victor's Monkey & Sloth Sanctuary forever!




Where do we meet you for our tour?


Check below for your assigned assembly location for your port of arrival. Please let us know if you have any questions.

TOWN CENTER at the PORT OF ROATAN COXEN HOLE (RCI, NCL, MSC, TUI, Regent, Oceania, etc):
As you exit your ship, look for the Bodden Tours kiosk in the Independent Tours area. It will have a large VICTOR BODDEN sign and is located at position #1 on the dock.
MAHOGANY BAY CRUISE CENTER (Carnival, Princess, HAL, Costa, P&O, etc): As you exit your ship, guests using local independent tours are required by Port Management to exit the port and walk over-the-hill to meet their tour guides. $2 Taxi Shuttles are available at the Port's Transportation Center, to save the 250-yard walk.

Once outside teh gates and over-the-hill, look for our representatives holding VICTOR BODDEN signs.





Victor's Monkey & Sloth Sanctuary - Mayan Jungle Canopy Zipline
Bodden Tours - Roatan, Honduras Tours & Ship Excursions Since 2003